About Us
Our Journey Since 2008
We don't just process calls. We manage automotive growth.
Founded with a clear vision to bridge the gap between automotive marketing and actual showroom shows, Profit BDC has spent 18 years refining outbound outreach, inbound speed-to-lead, and live CRM booking. We operate as a natural, seamless extension of your hometown team, committing to the highest quality metrics to boost your CSI score.
- U.S. based live experts fully trained on automotive OEM compliance.
- Deep integrations across DealerSocket, Elead, VinSolutions, and more.
OUR ORIGIN & MISSION
Driven by People Powered by Performance.
Helping dealerships convert more opportunities into appointments through professional live agents, intelligent workflows, and seamless CRM integration.
Our philosophy is clear: Your floor salespeople belong on the floor negotiating car deals. Our live US-based BDC agents belong on the phones, booking highly qualified appointments directly into your CRM.
Meet Leadership
Expert operators dedicated to Your Success
MEET the automotive BDC veterans executing our day-to-day services and engineering your direct CRM pipelines.
Michael Carter
Chief Executive Officer (CEO)
With over 20 years of retail automotive management experience, Kevin engineered the Profit BDC pipeline to maximize gross per appointment.
Jennifer Lawson
Operations Director
Sarah oversees our live agent training programs, ensuring first-ring answers remain compliant and highly empathetic.
David Reynolds
Sales Director
David manages real-time synchronization pipelines, ensuring seamless handoffs between our agents and dealer showroom systems.